At UK Scrub Supply, we are committed to providing reliable and efficient delivery services to ensure your orders reach you promptly and in perfect condition. Below is our detailed delivery policy:
Delivery Options
We offer the following delivery services to accommodate your needs:
- Standard Delivery: Estimated delivery within 2-5 working days.
- Express Delivery: Estimated delivery within 1 working days (additional charges apply).
- Bulk Order Delivery: Estimated delivery within 2-5 working days
Delivery Charges
- Delivery charges are calculated based on the size, weight, and destination of your order.
- Exact delivery charges will be displayed at checkout.
Dispatch Times
- Orders placed before 2:00 PM (GMT) on a working day will be processed and dispatched the same day.
- Orders placed after 2:00 PM (GMT) or on weekends/public holidays will be processed on the next working day.
Tracking Your Order
- Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery's progress.
Delivery Address
- Ensure that the delivery address provided is accurate and complete to avoid delays.
- UK Scrub Supply is not responsible for delays caused by incorrect or incomplete address details.
Delays or Issues
- While we strive to meet the estimated delivery times, unforeseen circumstances such as adverse weather, courier delays, or customs inspections may affect delivery schedules.
- If your order is delayed or you encounter any issues, please contact our Customer Service team at [Insert Contact Information] for assistance.
Undelivered or Lost Parcels
- If a parcel is returned to us due to incorrect address details, you may be charged for redelivery.
- If your parcel is lost during transit, we will work with the courier to resolve the issue and arrange a replacement or refund.
Sustainable Packaging
As part of our commitment to sustainability, all orders are packaged in environmentally friendly materials to reduce waste.
Contact Us
For further information or assistance with your delivery, please contact our Customer Service team via email at customerservices@ukscrubsupply.com.
Thank you for choosing UK Scrub Supply. We look forward to serving your needs efficiently and sustainably.